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Solution Delivery Manager

Ontario  - Permanent

Job Description

An innovative software company with offices in North America and Europe. We have a start-up like environment that is laid back with a casual dress code, snacks, ping pong/foosball table, great compensation packages and much more! We solve challenging problems with a focus on our customers. We are quickly growing and looking to expand our team in all areas.

Our cross-functional teams work in a fast paced agile environment with continuous integration. The core product enables the federation and personalization of services across desktops, laptops, mobile devices, set-top boxes and smart TVs. This software is currently focused on serving the telecommunications industry enhancing operator service delivery.

You will work with client delivery engineers who will help to deliver on client projects utilizing our product and will act as a technical resource on client engagements. Make no mistake, though: you'll need strong product knowledge and a technical understanding to match the necessary project and account management skills required to succeed in this role.

Must Have Skills:


Provide leadership for all client engagement activities for specific client(s)
Work closely with clients, partners and internal resources to:
Identify and capture solution requirements & technical designs
Define project scope & objectives
Develop project schedules & plans
Provide on-going management and coordination of all project activities
Ensure successful delivery of the client solution
Identify additional business opportunities as they arise
Be willing to travel to client sites as required

Post-secondary education in Computer Science, IT, or equivalent experience.
10+ years as a Software / IT professional, preferably in the Telecommunications industry
Proven track record in successfully managing software projects throughout the complete project lifecycle
Previous hands-on software experience working with J2EE, mobile and/or web-based software products, BSS and OSS
Strong business/systems analysis skills and a solid understanding of telecom services concepts & solutions
Strong interpersonal & people leadership skills are required
Demonstrated abilities in problem solving, agile development methodology & MS Project
Excellent oral & written communication skills
Demonstrated client relationship management skills
Ability to interact at all levels with customers and vendors
Ability to manage multiple projects simultaneously in a fast-paced environment
Excellent problem solving and multi-tasking skills, with a creative and flexible attitude.
Excellent written, verbal and interpersonal communication skills
Ability to work independently, with minimal direction
Ability to work in a collaborative team setting with specified goals
A passion for learning and technology

Starting: ASAP
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