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Product Designer

Toronto, Ontario  - Permanent

Job Description

Are you a strong, passionate, creative Product Designer who has a clear vision of the future and can create simplicity from underlying complex tasks? We would love to hear from you!

As a part of our team, you will apply your passion for all things design to help guide research & design processes, and collaborate with leaders in product, engineering, sales and customers service to create best in class customer experiences across all of our products.

The UX team is focused on delivering exceptional, simple and elegant customer experiences. As part of this team, you will be empowered to inspire other teams to go beyond what is possible and pursue forward-thinking design to create products that enrich people’s lives. You will also be responsible for creating ideas, communications, and interface. You'll make things — elegant, beautiful, smart things — that live across devices — that drive engagement and loyalty to our brand. You'll need strong attention to detail of course, as well as an eagerness to solve design problems.

Must Have Skills:

 Bachelor's degree preferred in any of the following: Human Factors, Human-Computer Interaction, Cognitive or Experimental Psychology, Cognitive Science, Information Architecture, New Media Design, Product and Interface Design or related field
 Proven experience of creating awesome, simple and functional customer experiences
 A strong portfolio demonstrating critical thinking and creativity (showing your thought process as much as your finished work)
 Strong collaboration and communication skills and the ability to clearly articulate your design concepts
 Strong analytical skills with a focus on customer-centred design
 Proven track record of shipping outstanding customer experiences
 Comfortable working in an agile environment and an advocate of lean UX and Design Thinking principles
 Experience of designing for multiple contexts including, mobile, desktop and tablet
 Proven ability to create simple, beautiful, modern user interfaces & visual designs
 Able to break down the user’s needs on a high level and turn these into something that will make them happy
 A great attention to detail
 Comfortable and confident with running usability tests with customers.
 Demonstrate a good understanding of the technical implementation of your designs and userflows
 Coding ability in HTML, CSS & JS or any other language would be a huge benefit

your responsibilities will include:
 Influence and help shape our product and design vision that will help empower the lives of millions of Canadians
 Create sketches, conceptual diagrams, interaction flows, wireframes, and interactive prototypes to demonstrate and execute your design thinking to solve problems
 Solving for product problems with owning all components of the user experience (Strategy, user flows, IA, interaction design and visual design).
 Work with industry standard tools such as Sketch, Invision, Balsamiq, Axure, etc.
 Aim to find that sweet spot between customer needs, business objectives and technical feasibility
 Contribute and own all phases of the design process across all product teams: research, conceptual design, prototypes, visual design and usability testing
 Collaborate with cross-functional teams to deliver a world-class customer experiences
 Articulate design rationale as a means to balance business objectives and user needs
 Present design work to the user experience, product, and engineering team for review and critique
 Collaborate with fellow designers, PMs, and developers to ensure high quality implementation of your designs

Starting: ASAP
Travel: 0%
Dress Code: Casual
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